Privacy Policy
Last updated: February 7th, 2025
1. Introduction
Here & Away values the privacy of our users. This Privacy Policy outlines how we collect, use, and safeguard your personal information when you visit or use the platform available under the Internet domain www.here-away.com (hereafter referred to as the "Platform"). By accessing, browsing, or using the Platform, you agree to the terms of this Privacy Policy. If you do not agree with this policy, please do not use our Platform.
2. Information We Collect
We may collect both personal and non-personal information when you interact with our Platform. The types of information we may collect include:
Personal Information: This includes details such as your name, email address, phone number, billing address, and any other information you provide when creating an account, making a purchase, or contacting us.
Payment Information: We collect payment details, such as credit card information, but this data is processed securely through third-party payment processors. We do not store credit card information.
Usage Data: We may collect non-personal information related to how you interact with the Platform, including your IP address, device type, browser information, location data, and pages viewed. This information helps us understand how users interact with the Platform and improve the user experience.
Cookies and Tracking Technologies: We use cookies and similar tracking technologies to track user activity on the Platform, personalize content, and improve our services.
3. Use of Cookies
Cookies are small text files that are stored on your device when you visit the Platform. We use cookies to enhance the user experience by enabling the Platform to remember your preferences, improve functionality, and analyze usage patterns. Specifically, we may use cookies for the following purposes:
Essential Cookies: These cookies are necessary for the basic functionality of the Platform, such as maintaining session information or providing secure login.
Analytical/Performance Cookies: These cookies help us analyze how users interact with the Platform, such as tracking the number of visitors, which pages are most popular, and how users navigate the site. This helps us improve the Platform’s performance and user experience.
Functional Cookies: These cookies allow the Platform to remember your preferences and choices, providing a more personalized experience.
Targeting/Advertising Cookies: These cookies are used to deliver personalized ads based on your interests and online activity. They may be placed by third-party ad networks to track your browsing behavior across various sites.
You can control the use of cookies through your browser settings. Most browsers allow you to block or delete cookies. However, please note that some features of the Platform may not work properly without cookies.
4. How We Use Your Information
The information we collect is used for several purposes, including but not limited to:
Providing, operating, and maintaining the Platform
Processing transactions and fulfilling orders from our online store
Responding to your inquiries or customer service requests
Personalizing your experience on the Platform
Sending promotional emails or newsletters (if you have opted-in)
Conducting research to improve the Platform
Complying with legal obligations or defending our legal rights
5. Sharing Your Information
Here & Away does not sell, rent, or trade your personal information to third parties. However, we may share your information with:
Third-party service providers: These are partners we work with to facilitate services such as payment processing, shipping, and email marketing. These providers are bound by confidentiality agreements and are only authorized to use your information for the purposes of providing services on our behalf.
Legal authorities: We may disclose your information if required to do so by law or to protect the rights, property, or safety of Here & Away, our users, or others.
6. Data Security
We take reasonable measures to protect the security of your personal information, including using secure server technology and encryption to safeguard your data. However, no method of data transmission or storage can guarantee 100% security. We cannot ensure the security of any information you transmit to us or store through the Platform, and you do so at your own risk.
7. Your Data Rights
You have the right to:
Access: Request access to the personal information we hold about you.
Correction: Request correction of any inaccurate or incomplete personal data we hold about you.
Deletion: Request the deletion of your personal information, subject to certain limitations as required by law.
Opt-out: You can opt-out of receiving marketing communications at any time by clicking the unsubscribe link in the email or contacting us directly.
To exercise any of these rights, please contact us at info@here-away.com.
8. Third-Party Links
Our Platform may contain links to third-party websites or services that are not owned or controlled by Here & Away. We are not responsible for the privacy practices or content of these third-party sites. We recommend that you review their privacy policies before providing them with any personal information.
9. Children's Privacy
Our Platform is not intended for use by children under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
10. Changes to This Privacy Policy
Here & Away reserves the right to update, modify, or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last updated" date. It is your responsibility to review this Privacy Policy periodically to stay informed of any changes. Your continued use of the Platform after any changes to this Privacy Policy constitutes acceptance of the revised policy.
11. Contact Us
If you have any questions or concerns regarding this Privacy Policy, please contact us at:
Email: info@here-away.com